View all Deposits & Banking FAQs

1. What is Online Funds Transfer service?
2. How can I start using the Online Funds Transfer Services?
3. Is the Online Funds Transfer service available 24 hours?
4. How long does it take for the funds to be credited?
5. When will my account be debited when I perform a funds transfer?
6. Is there a daily maximum amount for funds transfer?
7. Is the Online Funds Transfer service free?
8. What are the available channels to perform Funds Transfer?
9. Do I have control over the funds transfer?
10. How far in advance can I schedule my funds transfer?
11. What frequencies are available for Recurring Instructions settings?
12. When will funds be debited for Future Datedand Recurring Instructions?
13. Can I cancel my Future Dated or Recurring Instruction?
14. Can I key in description for Transaction Details under Future Dated and Recurring Instructions?
15. Where can I see the Transaction Details which I key in under "Immediate Ad-Hoc Instructions"?
16. Can I use Online Funds Transfer services with a Maybank Credit Card?

1. What is Online Funds Transfer service?

   This is a service for transferring funds between your own Maybank Accounts, to another Maybank Account and to accounts maintained with other banks in Singapore. You can perform funds transfer via the following channels:

   • Maybank ATM
   • Cash Deposit Machine
   • Maybank2u.com.sg

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2. How can I start using the Online Funds Transfer Services?

   You need to have a Savings or Current Account with Maybank and sign up for our Maybank2u.com.sg. You may also apply for an ATM Card to transfer funds via our Maybank ATMs and Cash Deposit Machines.

   For funds transfer to accounts maintained with other banks, you will need to register the account(s) via Maybank2u.com.sg. Alternatively, you can simply complete the Pre-Designated Funds Transfer Services form (PDF) and mail it to us.

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3. Is the Online Funds Transfer service available 24 hours?

   Please refer to the service availability of our Online Funds Transfer made between Maybank Accounts and to accounts maintained with other banks:

   Within Maybank
   Own Account	3rd Party Account
   24 x 7	24 x 7

   To Another Bank
   Funds Transfer (Today)	Funds Transfer (Next Business Day)	Funds Transfer (Two Business Days)
   12 am - 4 pm (Mon-Fri), except Public Holiday	12 am - 1 pm (Mon-Fri), except Public Holiday	24 x 7

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4. How long does it take for the funds to be credited?

   Please refer to the service standards in the following table for your easy reference.

   Within Maybank
   Own Account	3rd Party Account
   Immediate	Immediate

   To Another Bank
   Funds Transfer (Today)	Funds Transfer (Next Business Day)	Funds Transfer (Two Business Days)
   Same day	1 business day later	2 business days later

   For funds transfers made to accounts maintained with other banks, the time taken for the funds to reach the payee is subject to the receiving bank.

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5. When will my account be debited when I perform a funds transfer?

   You may refer to the following table for the debiting time when you do a funds transfer.

   Within Maybank
   Own Account	3rd Party Account
   Immediate	Immediate

   To Another Bank
   Funds Transfer (Today)	Funds Transfer (Next Business Day)	Funds Transfer (Two Business Days)
   Immediate	Immediate	Immediate

   
   

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6. Is there a daily maximum amount for funds transfer?

   	Within Maybank
   	Own Account	3rd Party Account
   Limit	Unlimited	S$3,000*

   	To Another Bank
   	Funds Transfer (Today)	Funds Transfer (Next Business Day)	Funds Transfer (Two Business Days or Later)
   Limit	S$3,000**	S$3,000**	S$3,000*

    

   * The combined default limit for Funds Transfer (Two Business Days or Later) to payee accounts with another bank and within Maybank 3rd party accounts is set at S$3,000 per day
   ** The limit for Funds Transfer (Today) and Funds Transfer (Next Business Day) is defaulted at $3,000 per day

   To increase your limit for * and ** up to a maximum of S$20,000, simply complete the Daily Transaction Limit Update Request form (PDF) and mail the completed form to us.

   For immediate update of your Daily Transaction Limit, please login to Maybank2u.com.sg to make changes online via "Funds Transfer" > "View/Amend Limit".

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7. Is the Online Funds Transfer service free?

   It is free-of-charge for transfers between Maybank accounts. You can enjoy free usage of our Funds Transfer (Two Business Days) and Funds Transfer (Next Business Day) service too.

   A nominal charge of S$3 will be applicable for using our Funds Transfer (Today) service. Please be advised that the receiving bank may apply a service charge on the crediting account.

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8. What are the available channels to perform Funds Transfer?

   Funds Transfer (Today)	Funds Transfer (Next Business Day)	Funds Transfer (Two Business Days or Later)
   Maybank2u.com.sg	Maybank ATM Maybank2u.com.sg	Maybank ATM Cash Deposit Machine Maybank2u.com.sg

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9. Do I have control over the funds transfer?

   Yes, Online Funds Transfer service allows you to decide the date, amount and frequency to transfer your funds for the following services:

   	Within Maybank
   	Own Account	3rd Party Account
   Future Dated Instructions	Yes	Yes
   Recurring Instructions	Yes	Yes

   	To Another Bank
   	Funds Transfer (Today)	Funds Transfer (Next Business Day)	Funds Transfer (Two Business Days or Later)
   Future Dated Instructions	NA	NA	Yes
   Recurring Instructions	NA	NA	Yes

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10. How far in advance can I schedule my funds transfer?

    You can schedule funds transfer up to 30 days in advance.

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11. What frequencies are available for Recurring Instructions settings?

    You can set the frequency to either weekly, monthly, quarterly, semi-annually, or annually for each recurring transaction.

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12. When will funds be debited for Future Dated and Recurring Instructions?

    Funds will be debited 1 (one) business day prior to effective date specified for the transfer. If the date specified for the transaction falls on a Public Holiday or weekend, the transaction will be effected 1 (one) business day before the Public Holiday or weekend.

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13. Can I cancel my Future Dated or Recurring Instruction?

    You can cancel the funds transfer only if the request is made at least 3 business days before the effective date of transfer.

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14. Can I key in description for Transaction Details under Future Dated and Recurring Instructions?

    No. Currently, you can only key in descriptions for "Immediate Ad-Hoc Instructions".

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15. Where can I see the Transaction Details which I key in?

    Currently, the transaction details which you keyed in will be reflected under “Transaction History? Please note that the transaction details will not be indicated under "Funds Transaction History Inquiry".

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16. Can I use Online Funds Transfer services with a Maybank Credit Card?

    No. You need to have either a Savings or Current Account in order to use the Funds Transfer services. Click here to open an iSAVvy Savings Account.

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