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Personal - Frequently Asked Questions

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Frequently Asked Questions

Personal

Deposits & Banking

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Loans

Business

Deposits & Banking

Payments & Remittances

eServices

Personal eServices

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Frequently Asked Questions

Personal

Deposits & Banking

Cards

Loans

Business

Deposits & Banking

Payments & Remittances

eServices

Personal eServices

Business eServices


Important Notices

SaveUp Account for Loan Customer

Loans

Member-Get-Member Promotion: Recommend Maybank loans and be rewarded with vouchers of up to S$250

Card Usage Security

To update your contact details for SMS Transaction Alerts and One-time Authorisation Codes for online purchases, please click here for the relevant forms.


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Copyright © 2011 Maybank. All rights reserved. Malayan Banking Berhad (incorporated in Malaysia).

Maybank Singapore is the only Bank among 4 winners to receive the Inaugural Tripartite Alliance for Fair Employment Practices (TAFEP) Exemplary Employer Award.
 
The Award recognises exemplary organisations in Singapore that have effectively implemented progressive and fair employment practices, and serves to inspire other organisations to do the same. The TAFEP incorporates participation from employer representatives, employee representatives and union leaders as well as government officials.Maybank Singapore is the first Bank in Singapore to receive the Excellence in Employee Engagement award by The Asian Banker (TAB) as part of its Retail Financial Services Awards Programme.
 
In its evaluation, TAB considered areas such as employee engagement, development, performance/reward programmes as well as employee involvement in the community
 
Talent retention is one of the bank's top priorities and the Bank had demonstrated that its employee engagement was constantly above global benchmarks.The Singapore Quality Class (SQC) is the certification for the overall business excellence standard. This certification recognises organisations that have demonstrated outstanding management capabilities and delivered superior performance. It touches every element of managing excellence in organisations, from leadership, planning, information, people, processes, customers to results.Maybank is the only bank in Singapore to clinch the Work-Life Excellence Award for the third time for its pro-family and work-life initiatives in the workplace. The award is presented by the Ministry of Manpower's Tripartite Committee on Work-life Strategy to recognise organisations that have demonstrated a conviction to promote and implement work-life strategies and programmes for the well-being of its employees.The Singapore Innovation Class (I-Class) is the certification for the business excellence niche standard for innovation. It recognises organisations that have developed outstanding innovation capabilities to drive business success and deliver increasing value to their stakeholders.Maybank Singapore is the first and only Bank to receive the prestigious 2011 People Excellence Award at an enterprise level. The People Excellence Award recognises organisations for outstanding performance in developing and managing their people for business performance.  This Award is a strong testament to the Bank’s people-first culture.The Singapore Service Class (S-Class) is the certification for the business excellence niche standard for service. It recognises organisations that have developed outstanding management capabilities to drive and sustain service excellence.