Online Feedback Form

Got a question, comment or complaint? Write to us using this form. For confidentiality and security reasons, please do not use this form for any account-related issues or transactional instructions.

If you require assistance on matters relating to your account, please call our Customer Relationship Executives on 1800-MAYBANK (1800-629 2265) or (65) 6533 5229 (Overseas).

SMS (Short Message Service) Services (New)

1. Contact Us

Send us your query via SMS and we will contact you within 2 business days upon receipt of your SMS.

For more information on this service, click here to view our FAQs.

2. Request for Credit Card Fee Waiver

This service is available to Principal Cardmembers for personal credit card accounts only. 

All you have to do is to send your waiver request via SMS at least 3 business days before your statement due date.

For more information on this service, click here to view our FAQs.

3. Request for CreditAble Fee Waiver

All you have to do is to send your waiver request via SMS at least 3 business days before your statement due date.

For more information on this service, click here to view our FAQs.