New Card Activation Steps for all Maybank Credit Cards and Manchester United Platinum Visa Debit Card

From 1 July 2012 onwards, all new, renewal and replacement Maybank Credit Cards and Manchester United Platinum Visa Debit Card sent via mail will be in a de-activated (blocked) status for security purpose.

Please activate your Card via any of the following methods for first time usage. Any transactions will be declined if Card is not activated prior to usage.

Via SMS

i. For customers with 2FA token:

SMS 79899 in the format:
CDTN <space> <16 digit card number> <space>
<DOB - DDMMYYYY> <space> <OTP>

E.g. CDTN 4966430000001234 15121969 12345678

ii. For customers with 2FA SMS:

SMS 79899 in the format:
CDAC <space> <16 digit card number> <space>
<DOB-DDMMYYYY>

E.g. CDAC 4966430000001234 15121969

Via Customer Service Hotline
  1. Call 1800-MAYBANK or (65) 6533 5229 (Overseas)
  2. Press *2

Supplementary Cardmembers are required to activate their Credit Cards through Principal Cardmember’s mobile phone.

View all Frequently Asked Questions on New Card Activation