How it works

Phishing emails are fraud attempts as the senders take on the identity of well-known companies such as banks or financial institutions to obtain personal information from the recipients of the email.

These emails will often ask recipients to visit a fake website of a bank through links provided in the email, or ask for personal information such as credit card numbers or online banking IDs and passwords, in order to commit identity theft. They will then use the information they have acquired for illegal purposes or to perform unauthorised access to the recipient's online banking account.

How to protect yourself

• Alert Maybank if you receive an email, letter, notification or a telephone call requesting for information relating to your PIN/access ID or username/password
• Do not provide your banking particulars, such as ID, password, bank account numbers, credit card or account details by email
• If you receive an email asking you to reactivate or update your account for any purpose or to provide personal account information, please contact Maybank to confirm the validity of the email
• For secured online banking access, always enter the URL address (www.maybank2u.com.sg) directly on your web browser.

Examples of phishing emails in circulation

• Urgent Alert - 3 Jun 2011
• Maybank Alert: Account Maintenance Update - 30 May 2011
• You have a tax refund of RM5, 500 - 19 May 2011
• Unlock Your Account - 19 May 2011
• Your account have been suspended - 10 May 2011
• Important Message - 24 Apr 2011
• Maybank2u.com Electronic Payment - 8 Apr 2011
• Account Reconfirmation - 7 Apr 2011
• You Have Got A New Message - 5 Apr 2011
• Final Notification - 30 Mar 2011
• Account Alert !- 29 Mar 2011
  
• Payment has been made to your account - 28 Mar 2011
  
• Maybank2u.com Account Update - 28 Mar 2011
• M2U Important Message - 22 Mar 2011
• The next level of Maybank2u.com security features! - 19 Mar 2011
• M2U Account Notice - 16 Mar 2011
• New Message from Maybank - 15 Mar 2011
• --virus-- Electronic Fund Transfer - 11 Mar 2011
• Electronic Fund Transfer - 10 Mar 2011
• New Login Activation (Urgent-Mandatory) - 9 Mar 2011
• Payment Transaction - 9 Mar 2011
• You have one security message - 8 Mar 2011
• Important Security Alert! - 7 Mar 2011
• Account Validation Is Required - 3 Mar 2011
• Police Alert! - 22 Feb 2011
• Important Message - 23 Feb 2011
• MayBank2u - Online Security - 22 Feb 2011
• The next level of Maybank2u.com security features - 21 Feb 2011
• Important - Resolve issues on your account - 7 Feb 2011
• [Security] Maybank2u.com Transaction Limit Update Required - 7 Feb 2011
• Maybank Alert- February 2011 Security Update - 7 Feb 2011
• [Urgent Notice] Maybank2u.com Account Update - 19 Jan 2011
• Your Profile Needs to be updated - 19 Jan 2011
• 1 Secure Unread Message - 7 Jan 2011
  
  more...

Please do not hesitate to call us on 1800-MAYBANK (1800-629 2265) or (65) 6533 5229 (overseas) if you need further clarification.

Click here to learn how to protect yourself from fraudulent emails and websites.