Create a robust user password

It is important for the user to create a robust password. For greater security, the password should be in line with our stricter password rules, that is,

• It must be a combination of both letters and numbers
• It can have a length of 8 to 12 characters
• It is case-sensitive
• No special characters (e.g. #!$%ˆ) and spaces are allowed, except underscore

Do not disclose the password to anyone

Do not use easy-to-remember dates or numbers to create the password

Do not use the same Internet Banking password for other online accounts

It is dangerous to share the same password for other online accounts as most non- banking systems provide easy access for password recovery.

Do not write down or store the password

• Avoid writing or storing the password in easily accessible items like a notepad or the PC
• Do not select the option on browsers for storing or retaining username and password

Do not access Online Banking for Company Account from public areas

Do not access Online Banking for Company Account at cyber cafes, which are prone to attacks from "Trojan Horse" or other malicious programmes.

Always clear the browser's cache memory (delete browser history) after each online session

Take note of the last login time every time login

Do make it a habit to check the last login message whenever you login, as it tells you when the last login was performed.

Check your transaction history details regularly

This will help you keep track of your account activities.

Do not save the Bank's URL on the browser's Bookmark or Favourites

Access the Bank's web site directly by entering the URL in the browser's address field.

Protect yourself from fraudulent/phishing emails and web sites

Click here to learn more.