Maybank PhoneBanking (Dial-Link)

Get your banking done with a touch of a button. Whether you are in Singapore or overseas, you'll enjoy round-the-clock access to Maybank's banking services with Maybank PhoneBanking (Dial-Link).

With your PhoneBanking (Dial-Link) Access ID and PIN, you can:

  • Keep track of your own transactions
  • Easy access to various banking services even after office hours, including
    • Account summary
      • Balance enquiry
      • Last 3 transactions enquiry
      • Request for Current Account statement
      • Account Code Enquiry
    • Time deposit*
      • Time deposit placement
    • Funds transfer
      • Between your own Maybank accounts
    • Cheque services
      • Cheque status enquiry
      • Stop payment of cheque
    • Change of PhoneBanking (Dial-Link) PIN

If you’re not a PhoneBanking (Dial-Link) customer, you can still have access to:

    Who can apply

    To enjoy our phone banking service, you'll need to

    • Maintain a Maybank Account
    • Have access to a push-button phone

    To apply, simply

    1. Mail the completed PhoneBanking (Dial-Link) (PDF) form to us at

      Maybank CAPS – Kovan
      996B Upper Serangoon Road
      Singapore 534736
    2. Visit any of our 21 Branches** in Singapore.
    3. Contact our Customer Relationship Executive on
      1800-MAYBANK (1800-629 2265) or (65) 6533 5229 (Overseas) and apply over the phone.

    Terms and conditions (PDF)

    Click here (PDF) for our PhoneBanking (Dial-Link) user guide.


    *   Not applicable for Non-individual account holder.
    **  For Non-individual customers, please visit our branches to sign up for PhoneBanking (Dial-Link).
    ^ Applicable only to Maybank Online Banking customers with Security Tokens or 2FA SMS service.