2-Factor Authentication (2FA)
Online banking customers now have better security with 2-Factor Authentication (2FA) when you login to Maybank2u.com.sg.
You have a choice of 2 modes of 2FA to obtain the One-Time Password (OTP) each time you login to Maybank2u.com.sg:
- SMS – the OTP will be sent via SMS to your registered mobile phone number
- Security Token – a digital hardware device that generates the OTP on demand and supports Transaction Signing
Which 2-Factor Authentication solution is suitable for me?
|Type of 2FA|
Small card-sized device
|Mode of usage|
8-digit OTP is sent to the registered mobile phone number
6-digit OTP is generated by pressing the OTP button
Dependent on operator's network
Convenient, as there is no need to carry additional device
Quick and easy, good for frequent travellers
|Starting October 2016, a 8-digit SMS Transaction Signing Code will be sent to your mobile phone number registered with the Bank when you perform the type of transactions shown below.|
Type Of transactions
Enhanced security to complete your transactions
|Adding of payees for funds transfers, payments and remittances|
|FAST Funds Transfer above S$20,000|
|Update transaction limits|
Receive a 8-digit SMS Transaction Signing Code at your mobile phone number registered with the Bank
Then, key in this 8-digit SMS Transaction Signing Code into your Security Token to generate a One-Time Password (OTP).
Lastly, key in the One-Time Password (OTP) onto the Online Banking screen to complete your transaction
|Update sensitive customer data|
Questions? Our FAQ may help.
For more information or assistance, please contact us using our Online Feedback Form, or call 1800-MAYBANK (1800-629 2265) or (65) 6533 5229 (overseas).