2-Factor Authentication (2FA)

Online banking customers now have better security with 2-Factor Authentication (2FA) when you login to Maybank2u.com.sg.

You have a choice of 2 modes of 2FA to obtain the One-Time Password (OTP) each time you login to Maybank2u.com.sg:

  • SMS – the OTP will be sent via SMS to your registered mobile phone number
  • Security Token – a digital hardware device that generates the OTP on demand and supports Transaction Signing

Which 2-Factor Authentication solution is suitable for me?

Type of 2FA
 
Device
Mobile phone
Small card-sized device
Mode of usage
8-digit OTP is sent to the registered mobile phone number
6-digit OTP is generated by pressing the OTP button
Overseas usage
Dependent on operator's network
Yes
Advantages
Convenient, as there is no need to carry additional device
Quick and easy, good for frequent travellers

 

Starting October 2016, a 8-digit SMS Transaction Signing Code will be sent to your mobile phone number registered with the Bank when you perform the type of transactions shown below.

Type Of transactions

Enhanced security to complete your transactions
Adding of payees for funds transfers, payments and remittances
FAST Funds Transfer above S$20,000
Update transaction limits 
Receive a 8-digit SMS Transaction Signing Code at your mobile phone number registered with the Bank
 
Then, key in this 8-digit SMS Transaction Signing Code into your Security Token to generate a One-Time Password (OTP).
 

Lastly, key in the One-Time Password (OTP) onto the Online Banking screen to complete your transaction

Update sensitive customer data

Security advisory

Questions? Our FAQ may help.

For more information or assistance, please contact us using our Online Feedback Form, or call 1800-MAYBANK (1800-629 2265) or (65) 6533 5229 (overseas).