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Maybank Quarterly
December 2017
New Country CEO and CEO of Maybank Singapore: Dr John Lee


Maybank Quarterly - december 2017

Maybank nine months net profit surges 23% to RM5.39 billion
For the third quarter ended 30 September 2017, Maybank Group's net profit surged 23.0% to RM5.39 billion compared to a year earlier, benefitting from the improving economic climate across the region. Profit before tax (PBT) was boosted by 20.1% from a year earlier due to higher net fund-based income, as well as a 25.2% decline in net impairment losses.

Gross loans saw a steady expansion, rising 5.3% year-on-year (Y-o-Y) for the nine months to RM485.9 billion. The Group also recorded a 2.7% increase in deposits, led mainly by Malaysian and Indonesian operations which grew 7.5% and 3% respectively.

In Singapore, we saw:
  • PBT surged 32.4% to S$234.3 million in the nine months to September 2017, from S$176.92 million a year earlier
  • Net income rose 26.3%, boosted by a solid increase in net fund based income and net fee based income of 32.1% and 15.7% respectively
  • Loans grew by 4.6%
More information on our results can be found here.

Maybank's SME customers empowered to stay on top of their finances
Startups and micro SMEs in Singapore now have access to Financio, an affordable accounting automation software designed for those with minimum accounting knowledge. The ABSS' cloud-based software, helps to boost productivity and drive collaboration by reducing the time and money spent on accounting and tax (GST) related tasks.

Through 'Financio Connect', businesses are also able to network, collaborate, and share documents on the platform to further boost their market reach. Find out more or sign up here.

Feast on curated dishes from SAVOUR @ Christmas Wonderland with Maybank Cards!
  This December, prepare to feast on signature dishes from Michelin-star and award-winning restaurants at SAVOUR, Singapore's favourite gourmet festival. Enjoy promotional ticket prices and 10% off all SAVOUR-operated F&B stores at SAVOUR @ Christmas Wonderland!

The ticketing discount is valid from 31 October to 26 December 2017, unless stated otherwise. Click here for more details.

Awards and Accolades
Maybank Private Wealth Shines at PBI Awards 2017
Maybank Private Wealth team at the 27th Private Banker International (PBI) Global Wealth Summit and Awards 2017
Maybank Private Wealth swept several awards at the 27th Private Banker International (PBI) Global Wealth Summit and Awards 2017, one of the industry's most prestigious award ceremonies.

Celebrating the best and most innovative in the world of Private Banking, we emerged as overall winner in 3 significant categories this year, along with 1 highly commended award and 2 individual awards.

The Awards are a testament to Maybank's commitment to growing a strong Private Banking franchise, and be among Asia's Top Wealth Management players by 2018.

Congratulations to all our EXSA winners!
  This year, we almost doubled our number of winners for EXSA, a national award which recognises individuals who have delivered quality service.

216 Maybank staff comprising of representatives from the branches, Premier Wealth, Contact Centre and RSME were shown appreciation for delivery quality service from the heart and delighting customers.

A special shout-out to our EXSA Star winner, Ms Cherlyn Yeng Chai Kheng, Shift Assistant Team Manager, Contact Centre, who was one of the finalists for Association of Banks in Singapore (ABS) Service Excellence Champion.

At Maybank, we are committed to providing you with 'Service from the Heart' and we would like to thank all our customers and staff for your support!
Our Star Award winners posing with Maybank Singapore senior management and Mrs Ong Ai Boon.

Community Engagement
Purple Parade
Our 200-strong contingent, largest in 3 years of our partnership!
Maybank and MINDS jointly formed a 200-strong contingent at the Purple Parade on 28 October, an event to celebrate abilities and support inclusion of persons with special needs. This is the third year that Maybank partnered with MINDS for this event.

For the first time ever, Maybank volunteers also worked together with students from MINDS Fernvale Gardens School to put up a dance performance, to showcase our close partnership and spirit of inclusion. The props carried by the contingent were also made by Maybank volunteers together with some students at an Art and Craft session.

Halloween Night Walk
On 27 Oct, Maybank organised a Halloween Charity Night Walk, to bring the extended Maybank family and corporate customers together to walk for a good cause. Participants enjoyed a stroll around the Marina Bay area, before returning to the Padang for a movie under the stars and family carnival. Through this event, Maybank raised over $35,000 for Community Chest to support programmes which serve the less fortunate.

Humanising Finance
Overseas Property Investments: What You Should Look Out For
Thinking of investing in overseas properties?

Take note of the key things to look out for before you embark on your investment journey in this month's issue of Humanising Finance.

  We want to hear from you!
As we keep you informed on our new products and services, we would also love to receive your suggestions on how we can better serve you. Got more service gold moments to share? We are always ready to listen. Let us know via our feedback form.

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