| 1) |
What is Electronic
Bill Payment service? |
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This is a service for
you to pay your bills, from service and conservancy
charges, telephone subscriptions, groceries to making
donations. You can pay your bills via these e-Channels: |
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| 2) |
What are the types
of bills I can pay and who can I pay to? |
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Here is the list
of payee organisations you can make payment to. |
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| 3) |
How can I start using
the Electronic Bill Payment service? |
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You need to
have a Savings or Current Account with Maybank and sign up for our
Dial-Link (PhoneBanking), Maybank2u.com.sg
or Mobile
Banking services. You may also apply for an ATM
Card to make payments via our ATMs
and Cash
Deposit Machines. |
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| 4) |
Are
the payments immediate? |
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Please allow up to 2 working
days for your payments to be credited to the respective
payee organisations. So, please remember to pay your
bills at least 2 days before the due dates. |
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| 5) |
What is "Bill Account
No." ? |
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When you make payments through our Electronic Bill
Payment service, you need to enter the account
number or reference number pertaining to your
bill. This is usually printed on your payment or invoice
slip.
For example, when making payments to your Town Council,
you need to key in the 11 digits TC reference number
in the Bill Account No. field. Check out our
detailed
listing of the Bill Account No. format
for the respective payee organisations.
If you're still unsure, don't hesitate to contact
us at 1800-MAYBANK (1800-629 2265) to confirm
the Bill Account No.
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| 6) |
What is the maximum
amount for bill payments per day? |
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The maximum amount is
S$3,000 per day per customer. |
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| 7) |
Is the Electronic Bill
Payment service free? |
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This is one of the many
convenient services we are providing to our valued customers,
free of charge |
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| 8) |
What are the available
channels to pay my bills? |
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You can pay from the comfort
of your own home through our
Dial-Link (PhoneBanking), Maybank2u.com.sg
or Mobile
Banking services 24 hours a day, 7 days a week.
Alternatively, you can visit any of our 22 Branches
in Singapore to pay through the ATMs
and Cash
Deposit Machines. |
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| 9) |
Do I have control over
the payment of my bills? |
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Yes. Unlike Interbank
GIRO, our Electronic Bill Payment service allows you
to decide how much and when to pay your bills so you
are not restricted to paying a fixed amount every month.
What's more, you can schedule your payments up to 30
days in advance |
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| 10) |
Can I use the Electronic
Bill Payment service with a Maybank Credit Card? |
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No. You need to have either
a Savings
or Current
Account in order to use the Electronic Bill Payment
service. |
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| 11) |
How can I pay to a
company that is not listed on your list of payee organisations? |
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We are constantly inviting
various organisations to be listed as participants.
Do call us at 1800-MAYBANK (1800-629 2265) if
you would like a particular organisation to be listed
and we'll work towards signing them up. |