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FAQ - General
1. What is Maybank2u.com.sg (Online Banking)?
Maybank2u.com.sg (Online Banking) is an electronic service provided by Maybank to empower you to do banking anytime, anywhere on the Internet. It is a whole new banking experience where you do not need to wait in long queues or be restricted by normal banking hours.
 
2. Why should I apply for Maybank2u.com.sg (Online Banking)?
  Maybank2u.com.sg (Online Banking) gives you the convenience of banking anytime anywhere as long as you have access to a PC with Internet access.
 
3. What are the services available through Maybank2u.com.sg (Online Banking)?
  Click here to view the services that's available through Maybank2u.com.sg (Online Banking).
 
4. Are there any charges for using Maybank2u.com.sg (Online Banking)?
  No, you do not need to pay any charges for using Maybank2u.com.sg (Online Banking). This is our way of encouraging more customers to enjoy and experience the convenience of Online Banking.
 
5. Who can use Maybank2u.com.sg (Online Banking)?
  Anyone who has an individual or joint (with 'Either' mandate*) account** with Maybank can apply for Maybank2u.com.sg (Online Banking). To know more about opening an account with Maybank, please call 1800-MAYBANK (1800-629-2265).

* Joint account with 'Both' or 'All' operating condition is not eligible for Maybank2u.com.sg.
** Account refers to SGD Current and Savings Account, Share Financing Account, SGD Housing Loan, SGD Term Loan, SGD and Foreign Currency Time Deposit, Maybank Credit Card.
 
6. Can companies use Maybank2u.com.sg (Online Banking)?
 

Yes. Companies can apply for Business Internet Banking. For more information on our Business Internet Banking suite of services, please click here.

 
7. How do I apply for Maybank2u.com.sg (Online Banking)?
 

You can apply for Maybank2u.com.sg (Online Banking) through mail, any of our ATM or branches. Click here for more details.

   
8. Can I access Maybank2u.com.sg (Online Banking) from overseas?
  Yes. You can access Maybank2u.com.sg (Online Banking) anywhere in the world, from any computer that has Internet connectivity and compatible browser.
   
9. Is Maybank2u.com.sg (Online Banking) available 24 hours?
  Yes. Maybank2u.com.sg (Online Banking) is a 24-Hour service, available to you anytime, anywhere.
   
10. Do I need to install any special software?
 

You do not need to install any special software to access Maybank2u.com.sg (Online Banking) as long as you have a compatible browser such as

  • Microsoft Internet Explorer (IE) 8 and below
  • Netscape Navigator 8.1 and below
  • Mozilla Firefox 3.0.3 and below

If you are using a computer running on Apple/Machintosh operating system, you need to access our Online Banking via Netscape Browser only

Requires Java 6 Update 10 or below


 

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