Maybank SMART Alerts is a notification service. With this, you will be informed of activities relating to your Maybank account or banking services through the Short Messaging Service (SMS), via a mobile phone number that you have registered with us when you apply for the service. You can log into Maybank2u.com.sg (Online Banking) to sign up.

SMART Alerts will enable you to monitor and track the transactions that matter to you such as an unsuccessful GIRO transaction, a returned cheque or telegraphic transfer received.  You can also choose to be notified of incoming funds from salary crediting, maturity of your time deposit, or a payment reminder for your credit card bill in order to help you manage your cash flow.

You pick what you want from our list of SMART Alerts to suit your lifestyle.

Yes. You have the flexibility of choosing from a range of available SMART Alerts. You can also change your preferred SMART Alerts at any time.  Simply log into Maybank2u.com.sg (Online Banking) and select the SMART Alerts that you wish to receive.

The types of SMART Alerts currently available are as follows:

• Crediting of salary into your account
• Time deposit reminders on maturity date
• Time deposit reminders 5 days before maturity date
• Time deposit reminders of maturity instructions
• Credit card payment reminder before due date
• Credit card payment reminder after payment due date
• Unsuccessful GIRO transaction
• Telegraphic transfer received
• Cheque deposited into your account is returned
• Cheque issued by you is returned
• Low savings (available balance at S$200 and below) or low current account balance (available balance at S$3000 and below)
• Low Credit Card balance (15% of credit limit remaining)
  
• Insufficient funds for scheduled payments
• 3^rd party new payee enrolment (other bank account/organisation)
• Local currency incoming funds notification based on your specified amount range
• Local currency outgoing funds notification based on your specified amount range
• Local currency incoming funds notification based on the exact amount you specify
• Local currency outgoing funds notification based on the exact amount you specify
  

The type of SMART Alerts that you select will determine the frequency of the alerts. Generally, you will be alerted when there is an activity performed for the alerts you have registered e.g. for some alerts like salary crediting, you will be alerted when funds are received and credited to your Maybank account. 

For others like credit card payment reminder, you will be notified once a month.

You will need to be a Maybank customer, either with a credit card or Bank account relationship and have access to Maybank2u.com.sg (Online Banking).  Note that only Principal Cardmembers are eligible to sign up for Maybank SMART Alerts notification service.

• Log into Maybank2u.com.sg (Online Banking) with your Username, Password and 2FA One-Time Password (OTP).
• After login, go to "Customer Service" on the menu bar to the left-hand side of the screen and click on SMART Alerts setup.
• Choose your preferred SMART Alerts and proceed to register your mobile phone number.
• Confirm your selection with the input of the 2FA OTP as prompted.