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Transaction Authorisation Code
(TAC) via SMS
 
Singapore Mobile Number Registration for TAC

If you have an online banking account for Maybank2u.com (Malaysia), you can now use your Singapore-registered mobile phone to receive the Transaction Authorisation Code (TAC) via SMS.

To register online, simply log into Maybank2u.com.sg (Singapore) to register.

 
1. Who is eligible to register for this service?
 

To be eligible for this service, you must have:

  • Online banking accounts for both Maybank2u.com.sg (Singapore) and Maybank2u.com (Malaysia), Maybank’s online banking service in both Singapore and Malaysia; and
  • A Singapore mobile phone number.
2. How do I register for TAC to be sent via SMS to my Singapore-registered mobile phone number?
  Follow these steps to register your mobile:
  • Log into Maybank2u.com.sg (Singapore)
  • Select Maybank2u@MY from the menu located on the left side of the web page.
  • When the page below is displayed, select the TAC application link.
 
   
 
  • Next, fill in the application form and submit it online.  
 
   
3. When can I start using my Singapore mobile phone number for TAC?
  Upon successful registration, you will receive SMS notification on your registered mobile phone number within two working days (excluding Saturdays, Sundays and Malaysia public holidays which include Federal Territory Malaysia public holidays).  You will be able to request for TAC online and receive it by SMS after that.
 
4. Can I register my Singapore mobile phone number for TAC even if I do not have an ATM card?
  Yes, you can. Only your Maybank Malaysia Account No. is compulsory. You may choose to leave the Maybank Malaysia ATM Card No. field blank.
 
5. How do I request for TAC to be sent via SMS?
  For transactions that require TAC, simply click on the “Request for TAC” link in the transaction page and your TAC will be sent to your registered mobile phone number.
 
6. Why didn't I receive SMS notification to confirm the registration?
  If you do not receive SMS notification to confirm your registration, please contact our Customer Relationship Executives on 1800-MAYBANK (1800-629 2265) or (65) 6533 5229 (Overseas).
 
7. What should I do if I still do not receive TAC after repeated attempts?
  If you encounter problems with getting your TAC via SMS on your Singapore-registered mobile phone, please call Maybank Group Customer Care of our Kuala Lumpur Head Office on Tel. 6536 0660 for assistance. This phone number is applicable only if you are in Singapore.
 

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 Highlight
- RegionLink - Use your ATM Card in Malaysia, Philippines and Brunei
       
 
For more information, call 1800-MAYBANK (1800-629 2265) or (65) 6533 5229 (Overseas)
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