Awards & Milestones
Since December 1960, when Maybank started operating in Singapore as a fully-licensed commercial bank, we have worked hard to earn the trust and confidence of our stakeholders.
These milestones, awards and accolades are testimony to our efforts, and we would like to share them with you.
|March 2017||Maybank Singapore recognised as top scoring foreign bank in latest Customer Satisfaction Index of Singapore (CSISG).|
|March 2016||Maybank Singapore achieved its highest ever score of 71.9 on the Customer Satisfaction Index of Singapore (CSISG) which also saw it emerge tops in the banking industry.|
|March 2014||Maybank Singapore is one of the participating banks in Singapore to offer FAST (Fast And Secure Transfers).|
|November 2013||Maybank Singapore launched Maybank Mobile Money. This first-of-its-kind service allows individuals to send or collect money from anyone, anywhere, almost instantly with just their mobile number and mobile device.|
Maybank launched Maybank Private Wealth to provide more specialised products and services for high net worth individuals through dedicated and personalised service.
|October 2013||Maybank Singapore Islamic Banking launched a new Shariah-compliant banking product for the financing of auto vehicles, marking another industry first as it continues to develop the retail Islamic banking sector in Singapore.|
|September 2013||Maybank Singapore made a SGD$55 million investment into its IT infrastructure to improve service reliability and customer user experience.|
|October 2012||Maybank Singapore received the Work-Life Excellence Award given out by the Tripartite Committee on Work-Life Strategy, becoming the only Bank to receive this award four times in a row in 2006, 2008, 2010 and 2012.|
|October 2011||Maybank Singapore is the first and only Bank to receive the People Excellence Award 2011, at enterprise level from the Singapore Quality Award Governing Council. The People Excellence Award is the highest national accolade given to organisations in recognition of their pursuit in people excellence. This award is a strong testament to the Bank’s people-first culture.|
|July 2011||Maybank Singapore was the only Bank among 23 companies accorded recognition by NTUC as a Model Company on Re-employment Efforts and Practices. This recognition is for the Bank’s commitment and efforts towards supporting the re-employment of older workers.|
|August 2010||Maybank Singapore received the Work-Life Excellence Award given out by the Tripartite Committee on Work-Life Strategy, becoming the only Bank to receive this award three times in a row in 2006, 2008 and 2010.|
|July 2010||Maybank has been conferred the I-Class status by Spring Singapore. Maybank is the first Bank in Singapore to achieve all four certifications in Business Excellence - Singapore Quality Class, Singapore Service Class, People Developer and Singapore Innovation Class at enterprise level from SPRING Singapore. These certifications have affirmed a strong culture of business excellence at Maybank and deepen its commitment to deliver increasing value to customers and stakeholders.|
|June 2010||Maybank is the first bank in Singapore to offer Islamic Term Financing for SMEs. With fixed rates for up to 10 years, Maybank Singapore is the only Bank here that offers fixed rates beyond the conventional three years.|
Maybank launches "Pocket Me GIRO", an industry first, which rounds up a customer’s payment to the nearest SGD5, and gives the customer the difference between the rounded up amount and the billed amount.
|March 2009||Maybank is the first Bank in Singapore to achieve a triple certification in Business Excellence from SPRING Singapore. As a certified Singapore Quality Class, Service Class and People Developer Organisation, Maybank has demonstrated its organizational capabilities and ongoing commitment to being a customer-centric and people-centric organization.|
|June 2007||Maybank launches Savings Account-i, the first Syari'ah-compliant passbook savings account in Singapore.|
Maybank is the first bank in Singapore to launch an Income Tax GIRO Scheme which gives customers up to 5% rebate on their personal income tax paid via monthly GIRO through a Maybank SaveUp Account.
|May 2007||Maybank launches the Regal Structured Deposit, the first structured deposit to be linked directly to palm oil prices traded on Bursa Malaysia.|
|April 2007||Maybank is the first to tie up with Visa International in Singapore to offer Visa Money Transfer, a card-to-card payment service which allows Maybank customers to send funds from their Visa cards to other Visa cardholders around the world.|
|February 2007||Maybank launches the Premier Structured Deposit in Singapore, the first Syariah-compliant structured deposit in the region.|
|November 2005||Maybank is the first bank in Singapore to reward customers with loyalty interest on savings deposits with its iSAVvy Savings Account.|
Maybank is the first bank in Singapore to extend home loan tenures up to 40 years or age of 82, whichever is earlier, for freehold and 999-year leasehold properties.
Maybank launches Islamic Banking in Singapore with 2 firsts -- first Syari'ah compliant online savings account, iSAVvy Savings account-i and first Syari'ah compliant savings cum checking account, PremierOne Account-i.
|July 2005||Maybank Singapore's Xbox live Prepaid card (Xbox® Live Modus MasterCard) Maybank - Singapore's first prepaid card solution for Xbox Live - has been awarded the Silver Award for the MasterCard Asia Pacific Marketing Leadership 2005 ('Best Youth' Initiative).|
|January 2005||Maybank is the first bank in Singapore to launch an instant funds transfer service to Malaysia, termed as INTERCOUNTRY LINK.|
|May 2004||Maybank Singapore received two awards in MasterCard's Asia Pacific Market Leadership Awards: GOLD - Best MasterCard Electronic Card for Maybank Money Gift Card; and PLATINUM - Best Commercial Card for Maybank Business Card.|
|January 2004||Maybank was the first bank in Singapore to issue multi-purpose prepaid cards on the MasterCard Electronic platform.|
|September 2003||First business debit card in Singapore introduced by Maybank provides start-ups and SMEs easier working capital and cash flow access.|
|December 2002||Maybank became the first bank in Singapore to allow customers to make payments to payee organisations in Malaysia, as well as transfer funds to any accounts with Maybank in Malaysia, within the same business day.|
|August 2002||Maybank launched the world's first luminous glow-in-the-dark card. The first Maybank credit card bearing the MasterCard brand in Singapore was also launched.|
|March 2002||Singapore's first QFB shared ATM network, provided by Maybank, HSBC and Standard Chartered, goes live.|
|February 2002||Maybank introduces DeferPlus Home Loan - Singapore's first deferred payment scheme for housing loans.|
|December 2001||Maybank is awarded Qualifying Full Bank (QFB) privileges, effective 1 January 2002, by the Monetary Authority of Singapore.|
|July 2001||Maybank Tower, the new 32-storey Singapore headquarters, is officially launched by our Guest of Honour, Deputy Prime Minister Brigadier General Lee Hsien Loong.|
|February 2001||Maybank is the first bank in Singapore to tie-up with Fraser Securities to offer online, real-time share margin financing.|
|April 2000||Maybank is the first bank in Singapore to tie-up with a broking house to offer share margin financing online. This strategic alliance is made with Fraser Securities, the oldest local broking firm.|
Maybank launches the first innovative email credit card with the lowest interest rate in Singapore, which allows customers to apply for a credit card and receive their statements online.
|March 2000||Maybank is the first bank in Asia to use high bandwidth Internet technology for its Branch network to improve its banking operations for enhanced customer service in Singapore.|
|December 1998||Maybank launches the first ever Time Deposit in Singapore that allows customers the flexibility of choosing the maturity date of their deposit.|
|November 1998||The groundbreaking ceremony for the development of the new Maybank's headquarters in Singapore at 2 Battery Road.|
|October 1995||Maybank in Singapore marked its entrance into the unit trust market with the launch of Nikko Oriental Growth Fund with Nikko Capital Management (S) Ltd, the first unit trust managed by a Japanese asset management company in Singapore.|